Complaints

We take donor complaints very seriously, and your feedback is important to us. Someone will respond to you by phone or in writing.

If you have a complaint, please call 617-492-4474 X233

We comply with all applicable state and federal laws. Please understand that charitable and political organizations are exempt from the Federal Do-Not-Call list.

For us to serve you best, please include the following information:
  • Your name
  • Phone number
  • Date/Time of call
  • Organization mentioned in call
  • Specific complaint (take off list, already sent pledge, etc.)